Facilitating a Root Cause Analysis (RCA) by Dave Auda
Join us for a NEW webinar on July 24, 2024. Wednesday 8:30 am -12:30 pm Pacific time (California)
Cost $400 per person, group discounts available! Please note, this webinar will be recorded. If the time is not convenient for you, this webinar recording link can be purchased to view at your leisure. Contact us for details.
Register here and pass this on to your colleagues!
Course Description: In most organizations there are procedures for performing a Root Cause Analysis (RCA) to find out why a failure occurred, why an assist was needed, why an intervention was necessary or why the rescue of a product and/or process was required. Something went wrong and we need to discover the cause(s) so that actions can be taken to ensure it doesn’t happen again. Too often the problem/correction task is handed off to someone under the assumption that anyone can do Root Cause Analysis (RCA), simply follow the procedure. Yet based the 2020 AIAG/Deloitte study on the then Current State of Quality and Strategic Planning, it was discovered that inadequate Problem-solving was the #1 critical issue negatively impacting their capability. The move to remote working due to covid restrictions has only exacerbated the problem. There is a way to improve upon these results, and this workshop will highlight the needed steps. It is one thing to talk about what to do in order to correct the course, and it is another to actually do it in a real live dynamic organizational setting. There are hurdles and barriers that exist or will arise and may limit the progress toward the ideal goal of world class problem solving and causal analysis. It may be that all the desired changes are not possible, and this workshop will ensure that no matter what the scenario is, limitations. Barriers, etc., this material will allow significant improvement over the existing status quo. This workshop will lay out an optimum strategic plan and show the objectives and milestones that need to be completed to achieve the end goal. If the organization is not capable of making such high-level strategic changes, the workshop includes an approach on how to improve the organization’s capability using other methods. If the organization is operating in a nonproductive, or even counterproductive manner, the workshop will empower the attendee with the skills needed to be able to effectively and efficiently facilitate problem analysis and RCAs. The materials in this workshop are nonproprietary and are prescriptive by design. That is to say that rather than reviewing a collection of problem-solving tools and methods, the content is focused on a prescriptive approach that allows for the greatest efficiency and effectiveness. The facilitation skills shared in the workshop are transferable and can be applied to others domains and are recognized as career enhancing skills.
This is an interactive workshop, so attendees need to be prepared to take on the roles of facilitator at various times. The content is ADVANCED level.
About your instructor:
David Auda is an ASQ certified reliability engineer and quality manager who has worked on new product development, instrumentation development, medical devices, aerospace, energy and automotive disciplines. David has worked extensively in the areas of risk analysis, failure prevention, root cause analysis, problem solving, strategic planning and safety engineering as well as numerous other related disciplines. David has a BSEE from the Rochester Institute of Technology, with honors, Tau Beta Pi, and pursued his master level reliability studies at the RIT Center for Quality and Applied Statistics. David is a frequent presenter at international conferences and symposia, a competent speaker and validated ASQ trainer, delivering presentations and workshops on a wide variety of topics essential to the effective and efficient performance of Reliability and Quality practitioners. David’s most recent deployment was a Reliability and Maintainability Manager at Georgia Pacific’s Dixie works in Darlington South Carolina supporting their $350M+ expansion.