Problem Solving/RCA Evidence Based Analysis by David Auda
1.5 hours Cost $150 per person, group discounts available
One of the necessary practices in development, maintenance and failure recovery is Root Cause Analysis. This term gets used almost synonymously with Problem Solving, as if the two were somehow the same thing. Albeit, I can have a problem, fix it, and never perform anything that resembles a Root Cause Analysis. I can also perform Root Cause Analysis (more appropriately termed “Causal Analysis”) to gain understanding or make changes that do not necessarily stem from a “Problem”. Delineating Problem Solving from RCA is important conceptually. This one and a half hour webinar, which costs $150, will illuminate the differences between the two and share, by example, how to effectively and efficiently facilitate Problem Solving, RCA, or both when needed. This is an Evidence Based approach that supports informed decision making (defensible in the face of challenges). Upon completion of the course, the attendee will be able to determine the correct path to take when presented with the need to make a decision. Based upon that decision, the attendee will have learned how deploy the appropriate method(s) to achieve the desired goal, whether it be solving a problem, making causal determinations, or both in conjunction.
About your Instructor:
David is a senior safety/reliability engineer who has over 40 years of interdisciplinary experience in a variety of industries, including but not limited to, aerospace, sensitized goods manufacture, instrument development, energy, medical devices, automotive and heavy equipment. David is an ASQ certified Reliability engineer and Quality Manager, an honors graduate of RIT with an undergraduate BSEE degree and masters level study in Applied Statistics and Reliability. David is an ASQ validated trainer and volunteer leader, a past chair of the ASQ Reliability Division. David has developed a 16 hour Problem Solving/RCA/Evidence Based Analysis course to train facilitators, from which this course material is derived.
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